We are committed to your satisfaction — learn about our returns and exchange policy
We accept product returns within 14 days of the delivery date, provided the following conditions are met:
Submit your return request through our contact page or call us at the designated number
Our team will contact you to confirm the request and arrange a pickup time
Carefully package the product and hand it to the courier or send it to our address
After inspecting the product and verifying its condition, the refund will be processed within 5–7 business days
After receiving and inspecting the returned product and verifying it meets all conditions, the refund will be processed within:
5–7 business days
The refund will be issued to the original payment method (credit card, bank transfer, etc.)
For health and safety reasons, the following items cannot be returned:
You may exchange a product for another of equal or greater value, with the difference to be paid. The same return conditions apply to exchange requests.
Our customer service team is ready to assist you with any questions about returns or exchanges. Don't hesitate to reach out.
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